City of Sac Utility Mobile Pay 2.1

The Sacramento Department of Utilities Mobile Pay app offers a convenient solution for managing bill payments, notifications, and account details via your iOS smartphone. Should you require assistance in comprehending your billing information, direct communication with the City of Sacramento’s Customer Service team is recommended.

• Manage Your Payments:
  • Pay Your Bill
  • Enroll in Automatic Payments
  • Change Payment Methods
  • View Payment History
  • Cancel Scheduled Payments
• Manage Your Accounts:
  • Manage and Link Multiple Accounts
  • Contact Customer Service
  • Sign Up for Paperless Billing
  • View Bill & Letter History
  • Receive SMS Notifications

Features:

• CONVENIENCE: Effortlessly store and access your City of Sacramento Utility accounts and payment methods through the application for quick future payments. Avoid traditional payment methods like writing checks or visiting the DOU payment office.
• ACCOUNT BALANCE: Access real-time information on the exact amount due directly within the app.
• PAYMENT METHODS: Use various payment options such as bank accounts, VISA®, Discover®, American Express®, and MasterCard® credit/debit cards.
• PAYMENT HISTORY: Obtain payment confirmations via email and track past transactions directly from the app interface.

No convenience fees: Payments made through the app are exempt from any additional charges.

Security:

• SECURE DATABASE: Protection measures include firewalls, intrusion detection systems, and data encryption.
• BANK-LEVEL SECURITY: Adherence to internationally-recognized security standards and practices ensures data safety.
• SECURE ACCESS: Access to your account is restricted to authorized users with secure passwords.
• SECURE DATA TRANSMISSION: All data exchanges are encrypted with up to 256-bit SSL encryption.
• SECURITY PROTOCOL: Sensitive data remains secure by not storing it on the device when logged out.

The City of Sacramento prioritizes safeguarding your personal information. For insights on how this is achieved, refer to our Privacy Policy: Privacy Policy.

CUSTOMER SUPPORT: Assistance is provided via phone and email. You can find contact details within the application.

Note:

• This application necessitates an active internet connection for functionality.
• This application may not be fully optimized for use on tablet devices.
• All interactions with this application are guided by the Online Utility Billing Manager Terms of Use, Web Policies, and Privacy Policy.